What is a Patient Concierge Service?
Patient Concierge Services offer personalised support to individuals undergoing cosmetic procedures, ensuring a smooth and stress-free experience throughout their medical journey.
Beyond the surgery itself, it is vital to have the right emotional support and a caring advocate for all of your health and wellbeing needs during this time.
Concierge services combine both virtual and in-person assistance, before, during and after your procedure, providing comprehensive care from pre-surgery planning to post-operative recovery.
Think of your concierge as your personal advocate and nurse in one, a team on the ground to help guide you, for you to lean on during your surgical journey.
Key Services Offered by Patient Concierge
1. Personalised Coaching and Support:
• Virtual coaching sessions to prepare patients emotionally and mentally before traveling.
• Anxiety management exercises and practical advice to ensure peace of mind.
• Post-Operative check-ins to monitor your well-being and provide emotional support following your transformative surgery.
2. Comprehensive In-Person Assistance:
• Arrival assistance and coordination when you land in your destination country.
• Pre-operative medical preparations including important questions to ask your doctor, and understanding how some information or doctor’s instructions will impact you and your recovery requirements
• Accompaniment to pre-operative medical appointments, as well as your surgery,by dedicated concierge carers and nurses.
• Recovery support for tasks such as hair washing, bathing, and eating.
• Wound Care and regular health and well-being checks during your recovery period.
• Continuous monitoring and support to ensure a comfortable recovery.
3. Social and Emotional Well-being:
• Encouragement of social activities and light exercise to boost recovery and serotonin levels.
• Ongoing emotional support to combat post-surgery blues.
4. Access to Professional Expertise:
• Collaboration with experienced professionals to provide high-quality care and advice.
• Availability of independent nurses if additional medical assistance is required.
The Importance of Patient Concierge Services in Cosmetic Journeys
Navigating a cosmetic journey can be overwhelming, particularly when traveling abroad for surgery. Patient Concierge Services play a crucial role in alleviating stress by offering:
Peace of Mind: Knowing that all aspects of the journey are managed by professionals allows patients to focus on healing.
Holistic Support: Combining emotional, practical, and logistical support ensures a comprehensive care experience.
Enhanced Recovery: Encouragement of healthy habits and social interaction aids in a faster, more effective recovery.
By choosing a Patient Concierge Service, patients receive dedicated and compassionate care, ensuring a positive and successful cosmetic journey.